This Privacy Notice applies to personal data collected in connection with RE-ALIGN™ only.
RE-ALIGN™ is separate from any clinical services provided through Life-GP. Clinical patient data is processed under separate medical confidentiality and legal obligations.
2. Personal Data We Collect
We may collect the following categories of personal data:
Identity Data: name
Contact Data: email address
Billing Data: payment details (processed securely by third-party payment providers)
Technical Data: IP address, browser type, device information
Usage Data: access logs, module progress, interaction with content
Communication Data: support emails or queries
Marketing Preferences: email subscription status
We do not knowingly collect personal data from individuals under 18 years of age.
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract To provide you with access to RE-ALIGN™, process payment, and deliver purchased services.
Legal Obligation To retain transaction records for tax, accounting, and regulatory compliance.
Legitimate Interests To improve Programme delivery, ensure platform security, prevent fraud, and manage business operations.
Consent Where you opt in to receive marketing communications.
You may withdraw marketing consent at any time.
4. How We Use Your Data
We use your personal data to:
Provide access to the Programme
Process payments
Deliver service-related communications
Respond to support enquiries
Improve content and user experience
Send marketing emails (where consent has been given)
Comply with legal obligations
We do not sell your personal data.
5. Marketing Communications
If you opt in to receive marketing emails, you may unsubscribe at any time using the unsubscribe link in any email.
Purchasing RE-ALIGN™ may result in service-related communications. These are not marketing and cannot be opted out of while your account remains active.
6. Data Sharing
We may share personal data with:
Payment processors
Course hosting platforms
Email service providers
Professional advisers (legal, accounting)
Regulatory or law enforcement authorities where required by law
All third-party providers are required to process data securely and in accordance with data protection law.
7. International Transfers
Some service providers may process data outside the UK.
Where data is transferred internationally, appropriate safeguards are applied, including:
UK-approved Standard Contractual Clauses
Adequacy regulations
Contractual protections consistent with UK GDPR
8. Data Retention
We retain personal data only as long as necessary:
Transaction records: minimum 6 years (UK tax compliance)
Active account data: while your Programme access remains active
Marketing data: until you withdraw consent
Support communications: as reasonably required for business and legal purposes
9. Data Security
We implement appropriate technical and organisational security measures including:
Secure hosting environments
Password-protected systems
Access controls
Encryption where appropriate
While no online system can be guaranteed 100% secure, reasonable safeguards are in place to protect your data.
10. Automated Decision-Making
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
11. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Restrict processing
Object to processing
Request data portability
Withdraw consent (where processing is based on consent)
To exercise your rights, contact: [Insert email]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
12. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You may control cookies through your browser settings. Where required by law, cookie consent mechanisms will be provided.
13. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website.